As a component of the FAQ Solutions, the Product Selector Tools have an important role.
A primary objective of all the FAQ Solutions products is to provide the best information to your customers. The Central Knowledge Base and the FAQ Tool both seek to provide the right information to the customer (either directly or through the call centre) for a 'first time resolution' of any enquiry.
The Product Selectors assist the customer to find the most suitable product for them, and provides promotional material to the customer to encourage (or support) a sale.
The Product Selectors have been designed for 2 different applications:
If you would like to discuss the suitability of these tools for your business please contact us at:
Email: info@mentech.com.au
Tel: +61 3 9576 9700
